The iLearn Drop-in Clinic is opening soon for Session 2 2022 where help will be on hand for all things iLearn. Support will be delivered via Zoom.

From Wednesday 13 to Thursday 28 July between 11am and 1pm you can click on a Zoom link where you will find support staff there waiting to assist you. Our concierge will take your details and sign you in, then you will be assigned to a breakout room where you will receive one-on-one help.

Get help with:

  • iLearn – Editing and building your unit
  • iTeach – iLearn Spaces (in plain English, creating/activating your iLearn unit for the new session)
  • iTeach – Unit Guides
  • Echo360 and Active Learning Platform
  • Turnitin and Feedback Studio

Drop in any time via this Zoom Link on the following dates:

Open 11am till 1pm

Wednesday 13 – Friday 15 July

Monday 18 – Friday 22 July

Monday 25 – Thursday 28 July

No need to register, just Zoom in during the opening hours.

The top 5 Drop-in Clinic questions

Before you join a Zoom session, check out the top 5 questions from previous Drop-in Clinic sessions. Your question might be answered now in the relevant quick guides.

1: How do I set up my unit guides assessments in the gradebook so they are correctly weighted? (Gradebook quick guides)

2: How do I create my Turnitin assignments? How do I allow resubmission? How do I create & attach my Rubric? (Turnitin quick guides)

3: How do I get my unit to show on iLearn and the unit guide? (iTeach quick guides)

4: How do I create and set up a quiz? How do I add questions from a question bank? (Quizzes quick guides)

5: How do I add a lecture / Echo 360 recording from last sessions unit to this sessions unit? (Echo 360 quick guides)

Continue here for more iLearn quick guides for Staff.

If you can’t make it to drop-in you can always request support via an email to and a team member will respond to help with your issue.

Need some training on using MQ learning technologies? Access these self-paced and facilitated workshops:

TitleDescriptionHow to accessDuration
Echo360 Universal Capture WorkshopEnhance student engagement by incorporating a variety of video types in your iLearn unit. Learn how to install Echo360, record, edit, save and upload to iLearn. (On-campus workshop).Register for 30 June on-campus workshop

Or there’s this 35 min self-paced module available anytime.
90 minutes
Feedback Studio and Rubrics workshopLearn how to set up and use the features in Feedback Studio (including QuickMarks and Rubrics) to provide feedback to students.

This facilitated workshop is offered On-campus and via Zoom.
Register for 17 August on-campus workshop

Register for 29 August Zoom workshop

Or there’s this self-paced Feedback Studio module and this Rubrics Module available anytime.
90 minutes
iLearn Basics workshopA hands-on introduction to using iLearn.

This facilitated workshop is offered On-campus and via Zoom.
Register for 13 July On-campus workshop

Register for 18 July Zoom workshop

Or there’s this self-paced module
90 minutes
iLearn Gradebook workshopLearn how to utilise the functions of Gradebook to manage student grades and information in your iLearn unit.

This facilitated workshop is offered on-campus.
Register for 2 August On-campus workshop

Or there’s this self-paced Gradebook module available anytime (via Workday)
90 minutes
Teaching in iLearn for TutorsThis workshop provides an overview of iLearn, how to access student work online, use forums and make announcements. Ideal for casual academic tutors or teaching assistants who are not responsible for building or editing content but need to access student work in iLearn such as online assignments, quizzes and forums.
This facilitated workshop is offered on-campus.
Register for 10 August on-campus workshop

Or there’s this this self-paced module available anytime.

Queries: Contact

Posted by Alison Hayward


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