The iLearn Drop-in Clinic is back for Session 2 2021 where help is on hand for all things iLearn and will be delivered via Zoom.

From 12 till 30 July between 11am and 1pm you can click on a Zoom link where you will find support staff there waiting to assist you. Our concierge will take your details and sign you in, then you will be assigned to a breakout room where you will receive one-on-one help.

Get help with:

  • iLearn – Editing and building your unit
  • iTeach – iLearn Spaces (in plain English, creating/activating your iLearn unit for the new session)
  • iTeach – Unit Guides
  • Echo360 and Active Learning Platform
  • Turnitin and Feedback Studio

Drop in any time via this Zoom Link on the following dates:

Open 11am till 1pm`

Monday 12 – Friday 16 July

Monday 19 – Friday 23 July

Monday 26 – Friday 30 July

No need to register, just log in during the opening hours.

The Top 5 Drop-in clinic questions from last Session were:

1: How do I set up my unit guides assessments in the gradebook so they are correctly weighted? (Gradebook quick guides)
2: How do I create my Turnitin assignments? (Turnitin quick guides)
– How do I allow resubmission
– How do I create & attach my Rubric
3: How do I get my unit to show on iLearn and the unit guide? (iTeach quick guides)
4: How do I create and set up a quiz (Quizzes quick guides)
– How do I add questions from a question bank?
5: How do I add a lecture / Echo 360 recording from last sessions unit to this sessions unit? (Echo 360 quick guides)

Continue here for more iLearn quick guides for Staff.

If you can’t make it to drop-in you can always request support via an email to and a team member will get back to you to help with your issue.

Posted by Alison Hayward


  1. Will there be a chance to have this learning available online – especially due to covid.


    1. Phillip Raponi 28 July, 2021 at 12:19 pm

      these sessions are online until Friday – click here to join the session


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