The iLearn Drop-in Clinic is back for Session 2 2020 where help is on hand for all things iLearn. 

This session will be very different from previous sessions, but we are aiming to provide you with the same level of face-to-face service via Zoom.

From 13 till 31 July between 11am and 1pm you can click on a Zoom link where you will find support staff there waiting to assist you. Our concierge will take your details and sign you in, then you will be assigned to a breakout room where you will receive one-on-one help.

Get help with:

  • iLearn – Editing and building your unit
  • iTeach – iLearn Spaces (in plain English, creating/activating your iLearn unit for the new session)
  • iTeach – Unit Guides
  • Echo360 and Active Learning Platform
  • Turnitin and Feedback Studio

Drop in any time via the Zoom Link on the following dates:

Open 11am till 1pm

Monday 13 – Friday 17 July

Monday 20 – Friday 24 July

Monday 27 – Friday 31 July

No need to register, just log in during the opening hours.

The Top 5 Drop-in clinic questions from last Session were:

1: How do I set up my unit guides assessments in the gradebook so they are correctly weighted? (Gradebook quick guides)
2: How do I create my Turnitin assignments? (Turnitin quick guides)
  – How do I allow resubmission
  – How do I create & attach my Rubric
3: How do I get my unit to show on iLearn and the unit guide? (iTeach quick guides)
4: How do I create and set up a quiz (Quizzes quick guides)
  – How do I add questions from a question bank?
5: How do I add a lecture / Echo 360 recording from last sessions unit to this sessions unit? (Echo 360 quick guides)

Continue here for more iLearn quick guides for Staff.

If you can’t make it to dropin you can always request support via an email to and a team member will get back to you to help with your issue.

Posted by Alison Hayward

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